Insurance Claims and Policy Processing Clerks
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
Also known as: Claims Clerk · Claims Analyst · Claims Assistant · Claims Associate · Claims Processor · Cancellation Clerk
This score estimates how exposed the tasks in a role are to current and near-term AI capabilities. It does not predict whether a specific person will lose a job.
Your free role snapshot
Start with the work, not the headline
This occupation baseline already contains different kinds of work. These are the two ends of its current task range and one useful action you can take now.
Most exposed task
Post or attach information to claim file.
Automatable 85/100 exposure
Most durable task
Interview clients and take their calls to provide customer service and obtain information on claims.
Augmentable 40/100 exposure
Useful next step
Make one change to the task mix
Compare one real week with the exposed tasks, test one supervised delegation, and redirect the saved time toward more durable work.
Want this mapped to your actual week? Know what to strengthen, what to delegate to AI with review, and what to do over the next 7, 30, and 90 days.
Build my 7/30/90-day action plan — $9Most exposed tasks
Highest structured exposure values in this role’s task mix — the work AI systems can already do most of.
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Post or attach information to claim file.85
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Transcribe data to worksheets, and enter data into computer for use in preparing documents and adjusting accounts.85
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Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.82
Augmentable tasks
Work where AI assists rather than replaces — the productivity frontier of this role.
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Review insurance policy to determine coverage.65
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Compare information from application to criteria for policy reinstatement, and approve reinstatement when criteria are met.65
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Pay small claims.60
Most durable tasks
No task is classified durable in this release. The lowest-exposure task relative to this role is shown in the free snapshot above.
Task exposure values and classifications are published, versioned estimates audited against the anchored rubric. This page reads them from the data release rather than generating them at request time. Bars show exposure contribution relative to this role’s task mix.
What this means
A score of 67 puts Insurance Claims and Policy Processing Clerks in the most-exposed quarter of analyzed occupations. In practice, exposure this high is about the mix: 11 of 20 analyzed tasks lean automatable, 9 augmentable, and 0 durable. The useful question isn’t “will AI take this job” — it’s which tasks go first, which get faster, and where to reposition time. That’s what the personalized report maps against your actual week.
Lower-exposure adjacent roles
Shown only when the target is at least 10 points lower under the same score version and skill overlap is at least 50%. These are adjacent roles with lower task exposure — not guaranteed “safe careers”.
Eligibility Interviewers, Government Programs
48 ▼ 19 pts lower
Skill overlap ≈ 72% · Related O*NET role; Eligibility Interviewers, Government Programs is an adjacent path (High band).
Loan Interviewers and Clerks
57 ▼ 10 pts lower
Skill overlap ≈ 56% · Related O*NET role; Loan Interviewers and Clerks is an adjacent path (High band).
Labor-market context
- $49,230median wage
- 214,260employed
- 20,300annual openings
- -3.7%projected growth
Context only — labor statistics are not inputs to the exposure score. See methodology.
Turn your actual week into a plan
Know which work to strengthen, what to delegate to AI with review, and what to do over the next 7, 30, and 90 days. Your $9 plan includes a confidence-rated personal score, task matrix, human moat, and only genuinely lower-exposure adjacent roles.
Build my 7/30/90-day action plan — $9Related roles
Adjacent by skills or family — no exposure claim implied.
How this score was calculated
The score is the plain average of the AI-exposure values of this role’s 20 analyzed tasks (equal task weights in this release — no hidden factors):
- Automatable 11 tasks, averaging 79/100 exposure
- Augmentable 9 tasks, averaging 53/100 exposure
score = (11×79 + 9×53) ÷ 20 ≈ 67
Every task’s exposure value was scored against a published anchored rubric that scores tasks as actually performed — physical, in-person, and accountability requirements included (data release 2026.07.12-r2). The band (Very High) is a corpus quartile; the percentile is tie-aware across all 968 occupations.
FAQ — Insurance Claims and Policy Processing Clerks
- Will AI replace Insurance Claims and Policy Processing Clerks?
- This score cannot predict whether this occupation or any individual job will be replaced. It shows which tasks current and near-term AI can perform or accelerate, which tasks remain more durable, and where a worker can adapt. Employer decisions, demand, regulation, and how the role changes are outside the score.
- What does a score of 67 mean for a Insurance Claims and Policy Processing Clerks?
- It means that, weighted across the 20 tasks we analyzed for this role, the task mix sits at 67 on a 0–100 exposure scale — in the most-exposed quarter of analyzed occupations. It measures task exposure to current and near-term AI capabilities, not the probability of losing a job.
- Which tasks in this role are most exposed to AI?
- The highest-exposure tasks are: Post or attach information to claim file; Transcribe data to worksheets, and enter data into computer for use in preparing documents and adjusting accounts; Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data. Exposure comes from the published, rubric-scored data release rather than being generated when you open this page.
- Which parts of this job are most durable?
- The current data release does not distinguish durable tasks for this role.
- Is this score personalized to me?
- No — this page shows the occupation-level baseline. Two people with the same title often do different work. The $9 personalized report recalculates the score from the tasks you actually do and builds a concrete 7/30/90-day plan around them.
Score version jr-v1 · data release 2026.07.12-r2 · updated 2026-07-13 · baseline mapping: 20 of 20 tasks carry source-level provenance · methodology