Public Safety Telecommunicators

Most exposed tasks

Highest structured exposure values in this role’s task mix — the work AI systems can already do most of.

• Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.65
• Maintain files of information relating to emergency calls, such as personnel rosters and emergency call-out and pager files.60

Augmentable tasks

Work where AI assists rather than replaces — the productivity frontier of this role.

• Record details of calls, dispatches, and messages.55
• Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.50
• Read and effectively interpret small-scale maps and information from a computer screen to determine locations and provide directions.45

Most durable tasks

Lowest exposure — typically judgment, relationships, physical presence, or accountability. This is the human moat.

• Learn material and pass required tests for certification.15
• Operate and maintain mobile dispatch vehicles and equipment.15
• Provide emergency medical instructions to callers.20

Task exposure values and classifications are published, versioned estimates audited against the anchored rubric. This page reads them from the data release rather than generating them at request time. Bars show exposure contribution relative to this role’s task mix.

What this means

A score of 35 puts Public Safety Telecommunicators in the third quartile of analyzed occupations. In practice, exposure this high is about the mix: 2 of 18 analyzed tasks lean automatable, 4 augmentable, and 12 durable. The useful question isn’t “will AI take this job” — it’s which tasks go first, which get faster, and where to reposition time. That’s what the personalized report maps against your actual week.

Lower-exposure adjacent roles

Shown only when the target is at least 10 points lower under the same score version and skill overlap is at least 50%. These are adjacent roles with lower task exposure — not guaranteed “safe careers”.

Labor-market context

• $53,040median wage
• 102,500employed
• 10,700annual openings
• +3.5%projected growth

Context only — labor statistics are not inputs to the exposure score. See methodology.

Related roles

Adjacent by skills or family — no exposure claim implied.

• Dispatchers, Except Police, Fire, and Ambulance 50
• Switchboard Operators, Including Answering Service 49
• Paramedic 16
• Ambulance Drivers and Attendants, Except Emergency Medical Technicians 14
• Telephone Operators 65
• Airfield Operations Specialists 31

How this score was calculated

FAQ — Public Safety Telecommunicators

Will AI replace Public Safety Telecommunicators?

This score cannot predict whether this occupation or any individual job will be replaced. It shows which tasks current and near-term AI can perform or accelerate, which tasks remain more durable, and where a worker can adapt. Employer decisions, demand, regulation, and how the role changes are outside the score.

What does a score of 35 mean for a Public Safety Telecommunicators?

It means that, weighted across the 18 tasks we analyzed for this role, the task mix sits at 35 on a 0–100 exposure scale — in the third quartile of analyzed occupations. It measures task exposure to current and near-term AI capabilities, not the probability of losing a job.

Which tasks in this role are most exposed to AI?

The highest-exposure tasks are: Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles; Maintain files of information relating to emergency calls, such as personnel rosters and emergency call-out and pager files. Exposure comes from the published, rubric-scored data release rather than being generated when you open this page.

Which parts of this job are most durable?

The most durable responsibilities are: Learn material and pass required tests for certification; Operate and maintain mobile dispatch vehicles and equipment; Provide emergency medical instructions to callers. Durable tasks typically depend on judgment, relationships, physical presence, or accountability.

Is this score personalized to me?

No — this page shows the occupation-level baseline. Two people with the same title often do different work. The $9 personalized report recalculates the score from the tasks you actually do and builds a concrete 7/30/90-day plan around them.