Receptionist

Most exposed tasks

Highest structured exposure values in this role’s task mix — the work AI systems can already do most of.

• Transmit information or documents to customers, using computer, mail, or facsimile machine.80
• File and maintain records.80
• Schedule appointments and maintain and update appointment calendars.78

Augmentable tasks

Work where AI assists rather than replaces — the productivity frontier of this role.

• Answer and route phone calls65
• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.65
• Schedule space or equipment for special programs and prepare lists of participants.65

Most durable tasks

Lowest exposure — typically judgment, relationships, physical presence, or accountability. This is the human moat.

• Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.10
• Greet and direct visitors20
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.20

Task exposure values and classifications are published, versioned estimates audited against the anchored rubric. This page reads them from the data release rather than generating them at request time. Bars show exposure contribution relative to this role’s task mix.

What this means

A score of 54 puts Receptionist in the most-exposed quarter of analyzed occupations. In practice, exposure this high is about the mix: 7 of 20 analyzed tasks lean automatable, 7 augmentable, and 6 durable. The useful question isn’t “will AI take this job” — it’s which tasks go first, which get faster, and where to reposition time. That’s what the personalized report maps against your actual week.

Lower-exposure adjacent roles

Shown only when the target is at least 10 points lower under the same score version and skill overlap is at least 50%. These are adjacent roles with lower task exposure — not guaranteed “safe careers”.

Labor-market context

• $34,000median wage
• -10.0%projected growth

Context only — labor statistics are not inputs to the exposure score. See methodology.

Related roles

Adjacent by skills or family — no exposure claim implied.

• Administrative Assistant 73
• Operations Analyst 58
• Medical Secretaries and Administrative Assistants 62
• Office Clerks, General 52
• Customer Service Representative 56
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 61

How this score was calculated

FAQ — Receptionist

Will AI replace Receptionist?

This score cannot predict whether this occupation or any individual job will be replaced. It shows which tasks current and near-term AI can perform or accelerate, which tasks remain more durable, and where a worker can adapt. Employer decisions, demand, regulation, and how the role changes are outside the score.

What does a score of 54 mean for a Receptionist?

It means that, weighted across the 20 tasks we analyzed for this role, the task mix sits at 54 on a 0–100 exposure scale — in the most-exposed quarter of analyzed occupations. It measures task exposure to current and near-term AI capabilities, not the probability of losing a job.

Which tasks in this role are most exposed to AI?

The highest-exposure tasks are: Transmit information or documents to customers, using computer, mail, or facsimile machine; File and maintain records; Schedule appointments and maintain and update appointment calendars. Exposure comes from the published, rubric-scored data release rather than being generated when you open this page.

Which parts of this job are most durable?

The most durable responsibilities are: Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area; Greet and direct visitors; Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. Durable tasks typically depend on judgment, relationships, physical presence, or accountability.

Is this score personalized to me?

No — this page shows the occupation-level baseline. Two people with the same title often do different work. The $9 personalized report recalculates the score from the tasks you actually do and builds a concrete 7/30/90-day plan around them.